Contact Us

If you would like to get in touch with The Oak Bed Store, or have any questions/queries then we would love to hear from you.

We prefer to communicate via email/live chat because everyone gets a written log of the discussion and we can direct the query to the right place in the first instance. We can also attach helpful documents or links and of course you're not left waiting on the line.

When Live Chat is available, you do not need to hold on for a reply if you don't have the time. Just fill out the short form, including your email address, and get on with your day. We'll usually get back to you within one working day, if not within a few hours or less.

If you have a query about an order, please just reply to your order confirmation email, or follow the link below, and we'll get back to you.

For all enquiries please contact us by via our Live Chat/Email messaging system. You can also request a callback by sending a message and filling in the details requested: Please CLICK HERE to begin.

You can also do this at any time by clicking the grey Help button on the bottom-right of any page.

If you have an urgent enquiry please Call Us on: 02393 552 550

Please note that at peak times we may not be able to answer all calls immediately. Please leave a message and we will call you back, or contact us by email/live chat as detailed above, where you are also able to request a call back.

Office Hours: Monday - Friday 9:00am - 3:00pm