We are proud to guarantee our products for a period of 5 years from the date of delivery of the Goods against faulty materials or workmanship.
During this period we will repair or replace a faulty product or component (as applicable), free of charge, provided that:
- The Goods are displayed to us at your Delivery Address with evidence of the delivery date and proof of purchase
- The Goods have not been misused or handled carelessly; and
- Repairs have not been attempted other than by us, without prior authorisation
The Guarantee does not apply:-
- If the Goods have been used for any purpose other than that in which they were intended; nor
- To cosmetic deterioration resulting from reasonable wear and tear (including the natural ageing of constituent materials).
In the event of a problem you shall notify us forthwith on becoming aware of any claim or potential claim or grounds for such a claim arising under our Guarantee.
This Guarantee is additional to your statutory rights and does not affect those rights in any way.